Here's how it works (CDSS Steps PDF)
1. Your packet goes to an analyst in the Home Care Services Branch.
2. You get an introductory letter. It includes:
* Your pending license number. Use it in all future contact.
* Your analyst's contact info.
* How to sign up for and attend orientation.
* How to do Live Scan.
3. Your analyst reviews your packet. If something is missing, you get a Notification of Incomplete Application. Fix it by the due date.
4. Background and history checks. The analyst looks at past licenses and checks your business with the state.
5. Final decision. CDSS decides to grant or deny. It will notify you of the decision.
How long does it take?
CDSS does not publish a set time. It depends on how fast you send what is needed and how fast background checks clear.
How to check on it
- Background checks: Track them in Guardian.
- Everything else: Contact your analyst, or the Home Care Services Branch at (877) 424-5778 or [email protected].
