Submission & After You Apply ~60 min

Live Scan Fingerprinting for California Home Care License

Live Scan comes after you apply. CDSS sends you a letter with the steps. Use Guardian to print a pre-filled Live Scan form. Then get fingerprinted.

When does this happen?

After you mail your packet. CDSS sends an introductory letter. It has your pending license number and tells you how to do Live Scan (Steps PDF, step 4).

You do not put a Live Scan receipt in your mail packet. HCS 281 does not list one.


Who must be fingerprinted?

Applicants and owners. CDSS says all applicants and anyone who owns 10% or more must finish the background check before you get your license (Steps PDF, step 6). HCS 281 says the applicants are: each individual applicant, each partner in a partnership, the CEO of a corporation, each person who owns 10% or more of a corporation or LLC, and the manager of a manager-managed LLC.

The law also names the owner, each 10%+ owner, and the CEO (HSC §1796.33).

Designees. Every designee on your HCS 308 must get a clearance or exemption and be associated to your agency (HCS 308). Corporations: CDSS will not license a corporation with an ineligible board member, executive director, or officer. Eligibility is set by HSC §§1796.40 and 1796.41 (HSC §1796.33(b)).

Later, staff with client contact must be cleared before that contact (HCS 200 item 13c).

Already cleared by CDSS? A current clearance or exemption may transfer to your agency (Steps PDF, step 6).

How to do it with Guardian

Guardian is CDSS's background check system.

1. Create a background check application in Guardian for each person. Start at the Guardian Applicant Portal. CDSS says doing this first can avoid delays.

2. Print the pre-filled Live Scan form from Guardian. Or ask the Home Care Services Branch for a paper form: (916) 657-3570 or [email protected] (CDSS Live Scan page). Use the form they give you. (The current LIC 9163 shows ORI A0448.)

3. Go to a Live Scan site. Bring a valid photo ID. Expired IDs are not accepted (DOJ). Bring two copies of the form (LIC 9163).

4. Track the status in Guardian.

Use only the form tied to your agency. CDSS says each form has details unique to your agency.


What does it check?

The Department of Justice uses your prints to search state and FBI records (HSC §1796.23(c)). You do not need a separate FBI request.

Out-of-state ID? A person living in another state may use a numbered photo ID from that state (HSC §1796.32(d)). Any conviction other than an infraction? That person needs a criminal record exemption (Steps PDF, step 6).

How long and how much?

  • Time: CDSS says about 3 days for DOJ and about 5 days for FBI, if there is no record. It takes longer if there is a record or the prints are rejected.
  • Cost: The Live Scan operator tells you the charges. Site fees vary on the DOJ list. For fee questions, CDSS says to call the Care Provider Management Branch at 1-888-422-5669.

Common Mistakes to Avoid

  • 1Getting fingerprinted before you have the Guardian form. Start in Guardian first.
  • 2Using an old or blank form. Use the form Guardian or the Home Care Services Branch gives you.
  • 3Forgetting a partner, the CEO, an LLC manager, or a designee. They need clearance too (HCS 281; HSC §1796.33; HCS 308).
  • 4Putting the Live Scan receipt in the mail packet. It is not part of HCS 281.

Tips

  • Bring two copies of the LIC 9163. The operator keeps one. You keep one.
  • Check Guardian often to see each person's status.
  • Questions? Email [email protected] or call CPMB at 1-888-422-5669.

What You Need to Do

  1. 1
    Read the Live Scan steps in your CDSS introductory letter
  2. 2
    Create a Guardian background check application for each required personOpen resource
  3. 3
    Print each person's pre-filled LIC 9163 from Guardian
  4. 4
    Find a Live Scan location near each person who needs fingerprintingOpen resource
  5. 5
    Schedule Live Scan appointments for all required individuals
  6. 6
    Get fingerprinted (bring photo ID and two copies of the LIC 9163)

    The DOJ says the ID must be valid. Expired IDs are not accepted.

  7. 7
    Upload Live Scan receipts for each person below
  8. 8
    Use only the Live Scan form Guardian or HCSB gave you
  9. 9
    Track each person's status in Guardian until clearedOpen resource

Information You Will Need

Have these details ready before you sit down to fill this out:

ORI on your Live Scan form

LIC 9163 (11/25) shows ORI A0448. Use the form Guardian or HCSB gives you.

Pending license number (from your CDSS letter)

Documents Needed

  • Live Scan form copy (LIC 9163, filled in by the operator)
    RequiredPer PersonPDF, JPG, PNG · Max 10MB

Want us to handle this for you?

Our licensing team knows this form inside and out. We fill out every form, check every box, and submit the whole packet to CDSS on your behalf. You just answer a few simple questions.

John Helmy

Researched and reviewed by

John Helmy, Founder of HomeCareAtlas

Building tools and resources to help home care agency owners navigate licensing, compliance, and growth.