What CDSS requires (HCS 281 B5)
It can be a pamphlet, brochure, or other paper. It must include all of these:
1. Business hours. Use the same hours as item 9 on your HCS 200.
2. Basic and optional services. Say which services come standard and which are extra. Include transportation if you offer it.
3. The counties or area you serve. Add a map if it helps.
Optional extras: Who you serve, how you match caregivers, and how you check quality. CDSS does not list these, but they can help.What the Law Says You Can (and Can't) Offer
California law defines exactly what counts as "home care services." Your program description should stay inside these lines.
Services you can offer (§ 1796.12(n)):- Bathing, dressing, feeding, exercising
- Personal hygiene and grooming
- Transferring, walking assistance, positioning
- Toileting and incontinence care
- Helping with self-administered medication
- Housekeeping, meal planning and prep, laundry
- Transportation, phone calls, correspondence
- Shopping for groceries or personal items
- Companionship
What you cannot do: Aides may not help with medicine that needs a licensed health professional (HSC §1796.12(n)). Home care services are nonmedical. Do not list medical services. Your agency must be licensed (§ 1796.12(j)). The law defines an HCO as a licensed group that arranges home care. That license is what you are working toward.