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Care At Heart Home Health Services is a home care agency based in El Paso, Texas. They serve families in the surrounding area.
They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.
In Texas, home care agencies are regulated by the Texas Health and Human Services Commission. Every agency needs a Home and Community Support Services Agency (HCSSA) License to operate.
Care At Heart Home Health Services
Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:
Most families pay out of pocket. In the El Paso metro avg area, home care usually runs $20–$28 an hour.
Other ways to pay:
This overview is based on public records and state licensing info. Rules and program details can change. Always confirm with the Texas Health and Human Services Commission before you sign up. Last reviewed May 2026.
12724 Tierra Monje
El Paso, TX 79938
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This agency has indicated experience or specialized training in these areas:
Note: Non-medical home care is primarily paid privately out-of-pocket. If you have a Long-Term Care Insurance (LTCI) policy, check with the agency to see if they can help process your claims.
Rates and payment options are provided by the agency and are subject to change. Always verify current pricing directly with the provider before starting care.
State Registry Status
Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.
Source: Centers for Medicare & Medicaid Services (CMS)
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12724 Tierra Monje
El Paso, TX 79938
This is a Medicare-certified home health agency providing medical services under a physician's plan of care. This is different from non-medical home care.
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Verified clinical performance data from CMS
Source: CMS Care Compare
How often patients had to go to the hospital for things that could have been prevented.
The percentage of patients who suffered a serious injury from a fall.
How often patients had to go back to the hospital within 30 days.
Percentage of patients who showed measurable improvement in moving around.
How often patients improved their ability to get in and out of bed.
How many patients became more independent with daily hygiene.
How often care started within a few days of a doctor’s referral.
How often the agency transferred health information to the patient’s doctor.
CMS publishes quality measures on a rolling basis. Missing metrics are common for smaller, newer, or recently re-certified agencies and don’t indicate a problem.
Data from the Centers for Medicare & Medicaid Services (CMS). This is one source of information; we recommend talking to the agency and your doctor when choosing care.
How well patients were functioning when they finished home health care.
How often patients were able to stay in the community after care ended.
Atlas Score
Above average — meets expectations in most areas
This agency performs above average based on Medicare quality data. It is particularly strong in responsiveness.
vs. National
+3
avg 76.38
vs. TX
+7
avg 72.16
Ownership: PROPRIETARY
The Atlas Score is based on CMS Medicare data and is for informational purposes only. Always evaluate agencies based on your specific care needs.
This listing has not been claimed yet. Agencies that have signed up appear at the top. All serve the same county or metropolitan area.
