Meet the Agency
TheKey is a franchise location of TheKey, a national home care brand. This office is based in New York, New York and serves the surrounding area.
They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.
Licensing in New York
In New York, home care agencies are regulated by the New York State Department of Health. Every agency needs a Licensed Home Care Services Agency (LHCSA) License to operate.
About TheKey
National in-home care company formed by the merger of Home Care Assistance and Best of Care. Focuses on premium 1:1 non-medical care and balanced-care specialty programs.
Today the brand has 103+ offices across 29 states.
Each TheKey office is locally owned. That means caregivers, prices, and hours can be different from one office to another. This office hires and trains its own caregivers.
What home care helps with
Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:
- •Bathing, dressing, and grooming
- •Cooking meals and light housekeeping
- •Medicine reminders
- •Rides to doctor visits
- •Company and conversation
- •Giving family caregivers a break
How families pay for home care in New York
Most families pay out of pocket. In the New York metro avg area, home care usually runs $31–$43 an hour.
Other ways to pay:
- •Medicaid: Medicaid may help pay for home care services through programs like Medicaid Managed Long Term Care (MLTC).
- •Long-term care insurance: if your loved one bought a policy, it may cover home care. Call the insurance company to check.
- •VA benefits: veterans and surviving spouses may qualify for help through Aid & Attendance.
Questions to ask before you pick
- •How do you screen and train caregivers?
- •What happens if my regular caregiver calls out?
- •Who do I call at night or on weekends?
- •Can we meet the caregiver before they start?
- •How are caregivers supervised?
This overview is based on public records and state licensing info. Rules and program details can change. Always confirm with the New York State Department of Health before you sign up. Last reviewed May 2026.
Estimated Pricing
This is an estimated rate for non-medical home care services like companionship, meal preparation, and help with daily activities. It is based on the metro area average. Actual rates may be higher or lower. Contact the agency for their current pricing.
Source: CareScout 2025 Cost of Care Survey
Service Area & Location
Agency Headquarters
16 West 22nd St, Suite 306
New York, NY 10010
Care Programs & Services
Daily Support Services
Coverage Hours
- Hourly Care
- Overnight Care (Awake)
- Overnight Care (Sleep Shift)
- 24-Hour Care
- Live-In Care
- Weekend Care
- Short-Term Care
- Long-Term Ongoing Care
- Respite Care
- Emergency Coverage
Personal Care
- Bathing Assistance
- Grooming & Hygiene
- Dressing
- Toileting
- Incontinence Care
- Transfers (Bed/Chair)
- Mobility & Ambulation Support
- Feeding Assistance
Household & Companionship
- Companionship
- Meal Planning & Preparation
- Special Diet Meal Prep
- Light Housekeeping
- Laundry & Linens
- Grocery Shopping
- Errands
- Medication Reminders (Non-Clinical)
Cognitive & Memory
- Alzheimer's Care
- Dementia Care
- Cognitive Engagement Activities
- Wandering Prevention
- Behavior Redirection
- Sundowning Support
Recovery & Transitional
- Post-Hospital Support
- Post-Surgery Recovery
- Rehab Support (Non-Clinical)
- Stroke Recovery Support
- Hospice Support (Non-Medical)
- Care Coordination with Family
Transportation & Errands
- Transportation (Caregiver's Vehicle)
- Medical Appointment Escort
- Accompaniment Only (Rideshare/Transit)
- Wheelchair Transport
- Social Outings
Safety & Supervision
- Safety Supervision
- Nighttime Monitoring
- Fall Prevention Monitoring
- Bedbound Care
- Two-Person Assist
Caregiver Matching & Culture
Community Experience
- LGBTQ+ Affirming Care
- Veteran-Focused Care
- Faith-Based Support
- Kosher Meal Familiarity
- Halal Meal Familiarity
- Bilingual Caregivers
- Multi-lingual Staff
Are you the owner of TheKey?
Claim this profile to add your own story, services, pricing, and photos. It's free, and there are no signup fees.
Ratings & Reviews
Overall Rating
Agencies in NY
This listing has not been claimed yet. Agencies that have signed up appear at the top. All serve the same county or metropolitan area.
A & T Certified Home Care, Llc
Local IndependentB+84/1003.5337 North Main Street, Suite 9-a, New City, NYNursingPTOTSpeechHHASocial WorkView ProfileAble Health Care Services Inc Chha
Local IndependentF40/10050 Clinton Street, Suite 208, Hempstead, NYNursingPTOTSpeechHHASocial WorkView ProfileAcacia Certified Home Care Co
Local IndependentA-86/10052150 Bleecker Street, Utica, NYNursingPTOTSpeechHHASocial WorkView Profile
AccentCare — Personal Care of Brooklyn, NY
Corporate-OwnedChanin Building, 105 Court St, 2nd Floor, Brooklyn, NYView ProfileAccentCare — Personal Care of Poughkeepsie, NY
Corporate-Owned695 Dutchess Turnpike, Poughkeepsie, NYView ProfileAccentCare — Personal Care of Yonkers, NY
Corporate-Owned27 Main St, Yonkers, NYView ProfileAdvent Health Care Services Llc
Local Independent419 Church Avenue, Brooklyn, NYNursingPTSpeechHHAView Profile
Always An Angel Homecare - Dutchess County
Poughkeepsie, NYView ProfileAlways An Angel Homecare - Putnam Valley
21 Peekskill Hollow Road, Suite 204, Putnam Valley, NYView ProfileAlways An Angel Homecare - Westchester
Westchester, NYView Profile
Amada Senior Care
Franchise LocationHuntington, NYView ProfileAmada Senior Care - Senior Placement Care in Huntington, NY
Senior Placement Care in Huntington, NYView Profile
Amedisys Home Health Care (amherst)
Corporate-OwnedA-85/1004400 Essjay Road, Williamsville, NYNursingPTOTSpeechHHASocial WorkView Profile
Americare Certified Special Services, Inc Chha
Franchise LocationA-89/10055923 Strickland Avenue, Brooklyn, NYNursingPTOTSpeechHHASocial WorkView ProfileAngels of Mercy Counseling Center, Inc.
Local Independent85 Schleigel Boulevard, Amityville, NYView ProfileAngels On Call Homecare, LLC
Local Independent126 Union Avenue, Peekskill, NYView ProfileANR Homecare Services LLC
Local Independent217-02 Jamaica Avenue, Second Floor, Queens Village, NYView ProfileAny-Time Home Care, Inc.
Local Independent9 1/2 Dolson Ave, Middletown, NYView ProfileAny-Time Home Care, Inc.
Local Independent160 Fairview Avenue, Building 9, Suite 13, 2nd Floor, Hudson, NYView ProfileAny-Time Home Care, Inc.
Local Independent387 Hooker Ave, Poughkeepsie, NYView Profile