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This agency has indicated experience or specialized training in these areas:
Mercy Home Care of Western New York is a home care agency based in Lackawanna, New York. They serve families in the surrounding area.
They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.
In New York, home care agencies are regulated by the New York State Department of Health. Every agency needs a Licensed Home Care Services Agency (LHCSA) License to operate.
Mercy Home Care of Western New York serves Erie County.
Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:
Most families pay out of pocket. In the Buffalo metro avg area, home care usually runs $31–$41 an hour.
Other ways to pay:
This overview is based on public records and state licensing info. Rules and program details can change. Always confirm with the New York State Department of Health before you sign up. Last reviewed May 2026.
State Registry Status
Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.
Source: New York State Department of Health (NYSDOH)
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55 Melroy Ave
Lackawanna, NY 14218
55 Melroy Ave
Lackawanna, NY 14218
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