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This agency has indicated experience or specialized training in these areas:
Fairlink Healthcare Systems Llc is a home care agency based in West Springfield, Massachusetts. They serve families in the surrounding area.
They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.
Fairlink Healthcare Systems Llc
Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:
Most families pay out of pocket. In the Springfield metro avg area, home care usually runs $29–$39 an hour.
Other ways to pay:
This overview is based on public records and state licensing info. Rules and program details can change. Last reviewed May 2026.
1111 Elm Street, Ste 25
West Springfield, MA 01089
Note: Non-medical home care is primarily paid privately out-of-pocket. If you have a Long-Term Care Insurance (LTCI) policy, check with the agency to see if they can help process your claims.
Rates and payment options are provided by the agency and are subject to change. Always verify current pricing directly with the provider before starting care.
State Registry Status
Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.
Source: Centers for Medicare & Medicaid Services (CMS)
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1111 Elm Street, Ste 25
West Springfield, MA 01089
Verified clinical performance data from CMS
Source: CMS Care Compare
How often patients had to go to the hospital for things that could have been prevented.
The percentage of patients who suffered a serious injury from a fall.
How often patients had to go back to the hospital within 30 days.
How many patients improved their ability to manage their own medications.
How often patients got better at managing shortness of breath.
How well patients were functioning when they finished home health care.
How often care started within a few days of a doctor’s referral.
How often the agency transferred health information to the patient’s doctor.
How often the agency gave patients their own health information at discharge.
CMS publishes quality measures on a rolling basis. Missing metrics are common for smaller, newer, or recently re-certified agencies and don’t indicate a problem.
Data from the Centers for Medicare & Medicaid Services (CMS). This is one source of information; we recommend talking to the agency and your doctor when choosing care.
How often patients were able to stay in the community after care ended.
Atlas Score
Slightly above average — a few areas need attention
This agency performs above average based on Medicare quality data. It is particularly strong in safety.
vs. National
-2
avg 76.38
vs. MA
+1
avg 73.35
The Atlas Score is based on CMS Medicare data and is for informational purposes only. Always evaluate agencies based on your specific care needs.
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