Caretenders
Holyoke, MA Licensed 12+ years
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Caretenders is a home care agency based in Holyoke, Massachusetts. They serve families in the surrounding area.
They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.
Caretenders
Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:
Most families pay out of pocket. In the Springfield metro avg area, home care usually runs $29–$39 an hour.
Other ways to pay:
This overview is based on public records and state licensing info. Rules and program details can change. Last reviewed May 2026.
This agency has indicated experience or specialized training in these areas:
Note: Non-medical home care is primarily paid privately out-of-pocket. If you have a Long-Term Care Insurance (LTCI) policy, check with the agency to see if they can help process your claims.
Rates and payment options are provided by the agency and are subject to change. Always verify current pricing directly with the provider before starting care.
State Registry Status
Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.
Source: Centers for Medicare & Medicaid Services (CMS)
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330 Whitney Ave, Suite 720
Holyoke, MA 01040
330 Whitney Ave, Suite 720
Holyoke, MA 01040
This is a Medicare-certified home health agency providing medical services under a physician's plan of care. This is different from non-medical home care.
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Verified clinical performance data from CMS
Source: CMS Care Compare
How often patients had to go to the hospital for things that could have been prevented.
The percentage of patients who suffered a serious injury from a fall.
How often patients had to go back to the hospital within 30 days.
Percentage of patients who showed measurable improvement in moving around.
How often patients improved their ability to get in and out of bed.
How many patients became more independent with daily hygiene.
How often care started within a few days of a doctor’s referral.
How often the agency transferred health information to the patient’s doctor.
How often the agency gave patients their own health information at discharge.
Data from the Centers for Medicare & Medicaid Services (CMS). This is one source of information; we recommend talking to the agency and your doctor when choosing care.
How many patients improved their ability to manage their own medications.
How often patients got better at managing shortness of breath.
How well patients were functioning when they finished home health care.
How often patients were able to stay in the community after care ended.
Atlas Score
Top 35% nationally
Good — solid performance, some room to improve
This agency performs above average based on Medicare quality data. It is particularly strong in quality of outcomes. It outperforms most agencies nationally.
vs. National
+8
avg 76.38
vs. MA
+11
avg 73.35
Ownership: PROPRIETARY
The Atlas Score is based on CMS Medicare data and is for informational purposes only. Always evaluate agencies based on your specific care needs.
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