Get real reviews from real families
Ask happy families for a kind word. Show it on your profile with a verified badge. HIPAA-safe the whole way.
Send your first request in under a minute. No setup call needed.
What you get
Everything you need to ask, collect, and show reviews — without putting any family at risk.
Send a request in under a minute
Pick a family. Send an email or copy a private link. They open a short form on their phone.
The family controls what is public
They pick a happy face. Add a few words if they want. They choose if it is public or just for your team.
You approve every word before it shows
Read it first. Fix typos. Hit approve. Nothing goes live without your OK.
We flag PHI for you
If a family writes a diagnosis or med name, we warn you. You edit it out before approving.
Family can take it down anytime
Every published review has a one-tap removal link in the family email. They use it, it is gone the same minute.
Live on your public profile
Reviews show on your HomeCareAtlas page with a Verified badge. Google sees them too.
Here is how it works
Four steps. No paperwork. No setup call.
Add a family
Pop in their name, email, and how they are connected to the client. That is it.
Send the ask
We email them a short form. Or copy a private link and send it your own way.
They share — and confirm by email
They tap a happy face and write a few words. Then click an email link so we know it is really them.
You approve — it goes live
Read the review. Edit if needed. Hit approve. Your profile updates the same minute.
Built so you can sleep at night
You work with PHI every day. Reviews should not put any of it at risk.
Family picks the consent level
They choose: keep it just for you, or show it on your profile. You can not change what they picked.
PHI warnings before you publish
If a review mentions a diagnosis, med, or schedule, we flag it. You edit it out first.
Real people only
Every review starts with an email confirmation. No bots. No fakes.
Audit trail on every action
We log who approved, who edited, who revoked, and when. Ready for any inspection of your records.
No review gating. Ever.
Some review tools only send happy families to Google. Google bans this. They can suspend your profile if they catch it.
We do not do that. Every family who opens the form sees the Google review link — happy, okay, or unhappy. Your Google profile stays safe.
Common questions
How is this different from asking for a Google review?
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You can do both. The form shows the Google review link too. But your family's full quote — with their own words — lives on your HomeCareAtlas profile. That is where new families read it when picking an agency.
Is this HIPAA-safe?
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Yes. The family picks the consent level. We flag any PHI words before you publish. We log who did what. And the family can take their review down anytime with a one-tap link.
What if a family writes something I should not post?
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You edit it before approving. We help — we flag words like diagnoses or med names. If you are not sure, do not hit approve. The review stays in your private dashboard.
Can I edit reviews before they go live?
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Yes. Read the family's words. Trim them. Fix typos. The original is kept on your end for the audit trail. Only your edited version goes public.
What if a family wants their review taken down later?
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They click the removal link in their email. Gone the same minute. You do not need to do anything.
Do families need a HomeCareAtlas account?
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No. They tap the link you send and fill out the form. That is it.
What about families without email?
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You can copy a private link from your dashboard. Print it on a card and hand it to them. Anyone with the link can fill out the form.
Does this follow Google's review rules?
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Yes. Every family who opens the form sees the Google review link — happy, okay, or unhappy. We never hide the Google link from people who had a bad experience. That keeps your Google profile safe.
How much does it cost?
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It is part of your HomeCareAtlas plan. See the pricing page for the full list of what is included.
Tools that work well with this
Built for agencies running the whole operation in one place.
Start collecting reviews today
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